FAQ

Welcome to the AEK Finance Online FAQ section. Here you will find answers to some of the most common questions about our banking services.
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Frequently
Asked Questions

Whether you're looking to open an account, apply for a loan, or understand our security measures, we've got you covered. If you need further assistance, please don't hesitate to contact our customer support team.
Savings Accounts
Secure your funds while earning competitive interest rates. Our savings accounts offer flexibility and easy access to your money, helping you grow your savings steadily over time.
Checking Accounts
Manage your daily expenses with our convenient and accessible checking accounts. Enjoy features such as no monthly fees, unlimited transactions, and online banking access.
Fixed-Term Deposits
Benefit from higher interest rates with our fixed-term deposits. Lock in your funds for a set period and earn guaranteed returns, making it a safe and reliable investment option.
Investment Accounts
Maximize your wealth with our tailored investment accounts. We offer a range of investment options, including stocks, bonds, and mutual funds, managed by our expert advisors.
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Complimenting
Your Business

For FAQs not covered on this page, feel free to contact our dedicated customer support email at info@aekbonline.com or office@aekbonline.com. Our customer agents are ready to address your queries.
What types of accounts can I open with AEK Finance Online?

AEK Finance Online offers a variety of accounts including savings accounts, checking accounts, fixed-term deposits, and investment accounts. Each account type is designed to meet different financial needs and goals.

How can I open an account with AEK Finance Online?

Opening an account is simple. You can start the process online through our website or visit one of our branches. You will need to provide personal identification, proof of address, and any other required documentation.

What online banking services do you offer?

Our online banking platform allows you to manage your accounts, transfer funds, pay bills, and monitor transactions securely from anywhere at any time. Additionally, we offer mobile banking apps for both iOS and Android devices.

How do I transfer money internationally with AEK Finance Online?

 You can transfer money internationally through our online banking platform, mobile app, or by visiting a branch. We offer competitive exchange rates and low fees for international transfers. Detailed instructions and support are available on our website.

What measures do you take to ensure the security of my online transactions?

We use advanced encryption technologies, multi-factor authentication, and continuous monitoring of our systems to protect your online transactions and personal information. Our security protocols are designed to prevent unauthorized access and fraud.

What loan products are available at AEK Finance Online?

We offer a range of loan products including personal loans, home mortgages, auto loans, and business loans. Each loan product comes with flexible terms and competitive interest rates to suit your financial needs.

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For FAQs not covered on this page, feel free to contact our dedicated customer support email at info@aekbonline.com or office@aekbonline.com. Our customer agents are ready to address your queries.
How can I apply for a loan?

 You can apply for a loan online, over the phone, or by visiting one of our branches. Our application process is straightforward, and our loan officers are available to assist you with any questions you may have.

What are the benefits of having an AEK Finance Online credit card?

Our credit cards offer a variety of benefits including cashback rewards, travel insurance, purchase protection, and exclusive offers. Additionally, our cards are accepted worldwide and come with advanced security features.

How do I access customer support?

You can reach our customer support team through our 24/7 helpline, live chat on our website, or by visiting a branch. We are dedicated to providing prompt and helpful assistance for all your banking needs.

What are the fees associated with your banking services?

Fees vary depending on the type of account and services you use. Common fees include account maintenance fees, transaction fees, and foreign exchange fees. A detailed fee schedule is available on our website or at any of our branches.

What loan products are available at AEK Finance Online?

We offer a range of loan products including personal loans, home mortgages, auto loans, and business loans. Each loan product comes with flexible terms and competitive interest rates to suit your financial needs.

How do I set up direct deposit?

Setting up direct deposit is easy. Provide your employer with your AEK Finance Online account number and our bank routing number. This information can be found in your account details on our online banking platform or mobile app.

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The Benefits
Of Avantage

Credibly reintermediate backend ideas for cross-platform models. Continually reintermediate integrated processes through technically sound intellectual capital.
What makes your business plans so special?

Most importantly, they work. In a world in which fewer than 1 in 250 business plans ever raise venture capital, we are happy to report that about half of our plans have raised capital, and a good portion of the rest resulted in an acquisition or currently have commitments for investment from prior round investors. Each plan is handcrafted to reflect the client’s specific circumstances, yet share attributes that investors find appealing.

What makes your financial projections special?

Balance sheets that balance. Cash flows, income statements, and balance sheets that tie together (you’d be surprised by how many consultants who don’t get the basics right). Fully assumption-driven, so that you can do what-if analyses. Depending on your needs, we can include a lot of very sophisticated features – learn more about our financial projections here.

How does the process work?

Every situation is unique. However, some fairly common steps include the following:

  • Initial discussion to understand your basic needs.
  • Review your existing materials (draft business plans, financials, market research, competitor research, etc.).
  • Follow-up discussion to clarify details and agree upon the scope and fees for the project.
  • Several in-depth discussions to better understand the details, develop strategies, and agree on all major elements of the business plan and financial model.
  • Conduct additional research, as needed.
  • Draft an Investor Presentation and review it with you to ensure that all parties agree on the high-level vision.
  • Draft the Executive Summary and review it with you to ensure that we all agree on the next level of detail.
  • Prepare a draft outline of the business plan for your review.
  • Begin filling in the details on the draft. Obtain and incorporate your feedback.
  • Incorporate your revenue and expense models into the financial model, and explain how it works so that you can take “ownership” of the financials.
  • Finalize all deliverables.
  • Coach you on the best way to deliver the investor presentation and on how to address questions.
  • Provide ongoing support, including making minor updates to the deliverables at no additional charge.

Depending on how we structure the project, you should expect to spend anywhere from 10-30 hours on the process over the course of a typical engagement.

How long does it take?

For a typical engagement, consisting of a business plan, financial forecast, and investor presentation, the typical time to completion is 6-8 weeks, as illustrated below. The actual time can be influenced by the quality of your existing materials, the level of your participation, the complexity of your market and business model, and our current workload.

Can you work any faster?

Yes, but we may need to charge a “rush” fee. We typically work on multiple projects at any point in time, and rush projects can strain our schedules or inconvenience other clients.

Will you agree with everything I say?

Only if you’re always right. One of our jobs is to help you avoid mistakes. We’ll challenge your ideas and assumptions so that you’ll be ready for the tough questions when you meet with investors.

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